Government services

Efficiency & cost savings

Outsourcing administrative consular services offers scalability, transparency and high‑quality service at a lower cost. This model allows authorities to focus on essential decisions while we handle routine tasks such as registration, verification and biometric capture.

Our mobile centres and specialist staff make it possible to open temporary offices in remote regions or areas with large expatriate communities, increasing access without the need for major investment in infrastructure.

Security & compliance

Our processes are designed to meet the requirements of each country and ensure the accuracy of data. Outsourcing reduces congestion at embassies, improves the quality of collected biometrics and streamlines processing times. All files are transmitted securely to the competent authority for decision‑making.

By managing the administrative side, governments can offer faster response times and greater satisfaction for both citizens and institutions.

Accessibility

Thanks to our global network and mobile deployment capability we provide convenient centres with extended opening hours. Citizens no longer have to travel long distances to embassies and can enjoy convenient appointments.

Applicants can track the status of their applications in real time and access additional services such as courier delivery or assistance completing forms.

Service quality

Our decades of experience in visa processing are reflected in the warm, professional service we offer. Our centres are designed to be welcoming and efficient, with multilingual staff and personalised support for every citizen.

Passports & identities

We process applications for the issue and renewal of passports and national identity documents. We collect forms, capture fingerprints and photographs and verify documentation before sending it securely to the relevant government.

Document legalisation & apostille

We provide authentication, legalisation and apostille services, including home collection and delivery, so citizens don't have to travel.

Mobile centres & emergencies

We deploy mobile units and temporary centres in emergencies or in regions without consular representation, ensuring citizens receive fast, reliable assistance.

Additional services

We complement processing with value‑added services such as courier delivery, status alerts, form‑completion assistance and multilingual support for a simple, transparent experience.

Remote processing & kiosks

Our remote processing platform allows authorised officials to review and approve applications from anywhere, ensuring operational continuity and collaboration. We also offer secure self‑service kiosks where applicants can submit documents, capture biometrics and pay fees independently, reducing queues and extending service hours.

Scale & experience

With years of experience in the travel and visa sector we have built a global network and processed thousands of applications. Our expertise enables us to design bespoke solutions and adapt to any geographical or cultural reality.

Personalised care

Our multilingual teams offer personalised support, guiding citizens and governments through every step of the process. We tailor our services to the requirements of each administration while maintaining high standards of service.

Commitment to security

We apply strict protocols to protect information and biometric data. Our systems are audited and comply with international data protection standards.